This article explains how to enable alerts in the client web portal. 

1) Click Settings on the top navigation menu and then select Alert Policy on the left navigation menu.

2) Use the Select Policy dropdown menu to choose the policy you want to modify. If no policy currently exists, select Add New.

3) Mark the checkbox next to the alert(s) you want to enable. 

4) Many alerts require a value for "X" hours or "X" minutes. Type your desired value in the entry space to the right of the alert description.

5) Click the Update button (modifying existing policy) or the Save button (creating a new policy) to save your changes.

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