This article explains the steps needed to fulfill an order (Inventory Ticket) for a kiosk.

1) Add the kiosk to the portal


    b) Navigate to Settings>Clock Management>Kiosk  


    b) Name the kiosk “Kiosk 1”, “Kiosk 2”, etc., unless there is a specific name         requested on the Order Notes in HubSpot. 
    
    c) Enter the Serial Number of the iPad, found on the pad’s box and on the back of the iPad.

    d) Enter a Device ID (can be same as Serial Number).


    e) Ensure that the Active radio button is selected.


    f) Click Save 


2) Turn on Auto-Poll

    a) Log in to Timerack as Administrator with email: shipping@tr.com and password: 12345.


    b) Click My Accounts in the navigation menu at the top of the Administrator/Partner dashboard.


    c) Choose Auto Poll on the left navigation menu.


    d) Use the Select Client dropdown menu to select the Client.


    e) Mark the Enable Auto Poll checkbox.


    f) Set the Poll Interval X Hours to 0.


    g) Click Save.


3) Update Inventory in HubSpot to reflect the status of the device and link the Inventory record to the Order.


4) Power on the iPad.


5) Timerack Kiosk app will download onto the iPad. The app icon may be located on the second page of the home screen.  


6) Update the following in the iPad’s Settings: 

a) Settings>Display>Turn off True Tone 

b) Settings>Display>Set brightness to the maximum 

c) Settings>Display>Set auto-lock to Never 


7) Activate Cellular service (if applicable to the order) 

    a) Email Adam a photo of the barcodes on the back of the iPad box and ask that cellular be             activated.


    b) Once Adam advises that cellular service has been activated with Verizon, on the iPad navigate to Settings>Cellular         Data>Add Cellular Plan>Install. 


    c) You should see a message display indicating that the activation occurred. Verify by looking             for the cellular signal              bars in the upper right of the screen. 


8) Include the following documentation in the shipping box: 

Timerack Wi-Fi Kiosk Quick Start.docx 

Timerack Wi-Fi Kiosk Guided Access.docx 


9) Add the iPad to list of Guided Access Kiosks, located here.  


10) If the Order does not include a stand for the kiosk, assemble the iPad into a case and attach a wall mount to the case. Include the wall mount box with its instructions and additional parts in the shipping box with the kiosk.