Customers using Timerack must be configured with the applicable Customer Extras. If a customer has multiple departments, each department that has assignments for Timerack must have the Extras added.
1) Navigate to the customer department that has assignments you want to send to Timerack.
2) Click the Extra subtree menu.
3) From the Label dropdown menu, select Uses Time Rack and then select a value of Yes.
4) From the Label dropdown menu, select Time Rack Client Key and then enter the Client Key provided by the Timerack Onboarding team.